FREQUENTLY ASKED QUESTIONS

Is Freightstar Expedited an asset-based carrier?

Yes, we are a 100% asset-based carrier, we do not broker out freight!
Who is Freightstar Expedited, and what services do you offer?

Freightstar Expedited is a transportation company specializing in temperature-controlled and expedited shipping services. We offer a range of transportation solutions, including expedited shipping, dedicated transportation, and temperature-controlled transport of various products.
Where is Freightstar Expedited located, and where do you provide transportation services?

Our base terminal is located in West Chicago, Illinois. However, we provide nationwide transportation services, ensuring your cargo can be transported to and from any location within the United States.
How long has Freightstar Expedited been in business?

Freightstar Expedited has been in business since 2007, bringing a wealth of experience and expertise to the transportation industry.
What sets Freightstar Expedited apart from other transportation companies?

What sets us apart is our unwavering commitment to safety, customer service, and on-time delivery. We specialize in temperature-sensitive cargo and offer tailored solutions to meet our customers' unique shipping needs.
Do you have a customer service team available for assistance?

Yes, we have a dedicated customer service team available 24/7 to assist you with any inquiries, concerns, or support you may need. You can reach our customer service team at 847-464-8000 or office@freightstarexpedited.com
What driver opportunities are available at Freightstar Expedited?

We offer a variety of driver opportunities, including Over the Road (OTR) drivers, Regional drivers, Lease to Purchase Operators, and Owner Operator leasing to Freightstar Expedited. Apply to Drive
How can I apply for a driver position with Freightstar Expedited?

To apply for a driver position, please visit our careers page on our website and follow the application instructions provided. You can also contact our recruiting department at 847-464-8000, ext 3 or email us at recruiting@freightstarexpedited.com for more information.
What qualifications are required to become an owner-operator with Freightstar Expedited?

To become an owner-operator, you must meet certain qualifications, including having an excellent safety record, a flawless employment background with strong references, reliability, punctuality, and a proven track record as a safe driver. Additional criteria may apply, and our recruiting team can provide specific details.
What is the process for leasing to purchase equipment through Freightstar Expedited?

Our Lease to Purchase Operator program provides the opportunity to own your own equipment without the stress of bank financing. You will have access to all of our top freight from our top direct shippers. We offer the support of a reputable trucking company with national accounts for maintenance, repairs, and truck parts. To learn more and determine if you qualify, please contact our recruiting department for detailed information and steps.
Are there dedicated lanes available for experienced drivers?

Yes, we offer dedicated lanes for experienced and reliable drivers who are customer service-oriented and punctual with on-time deliveries. These dedicated lanes can provide stability and consistency for drivers seeking a reliable route.
Do you offer optional drop and hook lanes?

Yes, we provide optional drop and hook lanes to increase efficiency for our drivers. This service allows quicker loading and unloading, reducing wait times and enhancing operational efficiency.
What is the average number of miles driven by OTR drivers per week at Freightstar Expedited?

OTR drivers at Freightstar Expedited can expect the opportunity to drive up to 3,000 miles per week, providing plenty of mileage for those seeking a high-activity driving role.
Do you have regional driving opportunities available?

Yes, we offer regional driving positions that focus on routes within 500 miles of our base terminal in West Chicago, IL. These positions provide the option for weekends at home and utilize newer sleeper trucks equipped with APUs and inverters.
What are the benefits of becoming a lease to purchase operator with Freightstar Expedited?

As a Lease to Purchase Operator, you have the opportunity to own your own equipment while benefiting from the support and resources of a reputable trucking company. This program offers financial independence and the freedom of ownership without the stress of traditional bank financing.
What types of cargo do you specialize in transporting?

We specialize in transporting a wide range of temperature-sensitive products, including ice cream, frozen food, fresh meats and poultry, produce, pharmaceuticals, and protect-from-freeze items.
Can you handle expedited and time-sensitive shipments?

Yes, our expedited shipping service is designed for time-sensitive deliveries. We prioritize speed and reliability to ensure your products reach their destination on time.
What is dedicated transportation, and how can it benefit my business?

Dedicated transportation involves tailoring our services to your specific needs, including dedicated lanes and schedules. This ensures consistent and reliable service, making it an ideal choice for high-volume shipping needs or specialized cargo.